Privacy policy.
How we handle your information when you visit neuroleash.com or get in touch.
On this page
1. About This Notice
This notice explains how NeuroLeash LTD ("we", "us"), registered in England and Wales under company number 16720384, handles personal information when you visit neuroleash.com or contact us. We are the controller of that information under UK GDPR and the Data Protection Act 2018.
Nora has its own privacy policy, which applies when you use Nora at nora.ws: nora.ws/privacy.
2. What We Collect
When you contact us: your name, work email address, company, the topic you choose and any message you write, along with technical context that helps us respond: your approximate location estimated from your IP address, browser language and timezone, the pages you entered and submitted from, the referring site and any campaign parameters, including advertising click identifiers if you have accepted analytics cookies.
When you visit: your IP address, browser and request details, which our hosting and content delivery providers process to serve and protect the website.
With your consent only: analytics about how the website is used (see Cookies).
3. How We Use It
- To reply to your enquiry and continue the conversation (legitimate interests)
- To run, secure and fix the website (legitimate interests)
- To understand how the website is used, only if you accept analytics cookies (consent)
- To meet our legal obligations (legal obligation)
We do not sell your information or use it for automated decisions about you.
5. How Long We Keep It
- Enquiries: 24 months from when you contact us
- Server logs: 90 days
- Analytics data: 26 months
After that, information is deleted or anonymised. You can ask us to delete it sooner.
7. Your Rights
You can ask to access, correct or delete your information, to restrict or object to how we use it, or to receive a copy, and you can withdraw consent at any time. Email privacy@neuroleash.com and we will respond within one month.
You can also complain to the Information Commissioner's Office at ico.org.uk.
8. Contact Us
Questions about this notice or your information:
Email: privacy@neuroleash.com
Address: NeuroLeash LTD, 124 City Road, London, EC1V 2NX, United Kingdom
We will post any changes to this notice here and update the date at the top.
