Privacy Policy
Last updated: 1 January 2026
1. Introduction
NeuroLeash LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B database and intelligence platform.
Data Controller: NeuroLeash LTD, 124 City Road, London, United Kingdom, EC1V 2NX.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Company name and business information
- Payment and billing information
- Account credentials and preferences
2.2 Usage Data
We automatically collect information about how you use our platform, including:
- Log data and IP addresses
- Device information and browser type
- Usage patterns and feature interactions
- Performance and error data
3. How We Use Your Information
We use the collected information for the following purposes, relying on the legal bases shown:
- To provide, maintain, and improve our services (contractual necessity and legitimate interest)
- To process transactions and manage your account (contractual necessity)
- To communicate with you about our services (legitimate interest and consent where required)
- To personalise your experience and provide relevant content (legitimate interest)
- To detect, prevent, and address technical issues (legitimate interest)
- To comply with legal obligations (legal obligation)
- To protect our rights and prevent fraud (legitimate interest)
Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal information:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact us at [email protected] or use our data removal form.
ICO: You have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.
8. International Data Transfers
Your information may be processed in countries outside of the UK. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: NeuroLeash LTD, 124 City Road, London, EC1V 2NX, United Kingdom